TECHNICAL SUPPORT-- Contacting Technical Support
Micrografx offers free technical support for CreataCard Special Edition for registered users in the United States and Canada. Call (972) 234-2694. Service is available Monday through Friday from 7a.m. to 5p.m. (Central time). You may fax your questions to (972) 644-3688.
Follow these steps before calling for support:
- Check this chapter of the Canon Creative help and the CreataCard Special Edition online help. You may easily find that the answer to your question is already provided.
- Write down exactly what happened (including any on-screen messages that displayed) and what youÆve done to attempt to solve the problem.
- Be prepared to provide the technical information for your system ù operating system version, memory, monitor type, printer type, etc.
- If possible, be in front of your PC with the power on when you call. If you have a printing problem, you may also want to have your printerÆs manual available.
Contact Micrografx via the Internet as follows:
http://www.micrografx.com
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